Work Order Information
Customer Name: _______________________________________
Service Address: ______________________________________
PO Number: _______________________________________
Date of Service: ______________________________________
Technician Name: _____________________________________
Safety Verification
☐ Power disconnected before accessing wiring
☐ Appropriate PPE utilized
☐ Multimeter verified operational
☐ Meter set to AC Voltage (250V+ range)
Visual Inspection
Power Cord Condition
☐ No visible damage
☐ Damage observed
Comments:
Receptacle Condition
☐ No visible damage
☐ Damage observed
Comments:
Plug Connection
☐ Fully seated
☐ Loose connection
☐ Signs of overheating/discoloration
Comments:
MULTIMETER VERIFICATION
Before testing, verify the following:
☐ Meter set to AC Voltage
☐ Voltage range set to 250V or greater
☐ Meter functioning properly
☐ Test leads inspected
Identify the electrical ports
- Refer to the power cord diagram for correct placement of the probes.
- Use the provided reference image
- Note: Ground is the metal pad on the side of the plug
Follow these measurement steps: Ground & Neutral
- Place the multimeter probes in the ground and neutral ports.
- Record the voltage reading (write it down).
- Take a photo of the multimeter display.
Voltage Measurements
Test #1 – Ground to Neutral
Ground & Neutral
- Place the multimeter probes in the ground and neutral ports.
- Record the voltage reading
- Take a photo of the multimeter display.
Actual Reading: __________ VAC
Test #2 – L1 to L2
- Place the multimeter probes in the L1 and L2 ports.
- Record the voltage reading
- Take a photo of the multimeter display.
Actual Reading: __________ VAC
Test #3 – Neutral to L1
- Place the multimeter probes in the Neutral and L1 ports.
- Record the voltage reading
- Take a photo of the multimeter display.
Actual Reading: __________ VAC
Test #4 – Neutral to L2
- Place the multimeter probes in the Neutral and L2 ports.
- Record the voltage reading
- Take a photo of the multimeter display.
Actual Reading: __________ VAC
Additional Diagnostics
Breaker Information
Breaker Size: __________ AMP
☐ Breaker operating normally
☐ Breaker tripped
☐ Breaker issue suspected
Comments:
Outlet Type Verified
☐ NEMA 14-30
☐ NEMA 14-50
☐ Other: __________________
Technician Assessment
☐ Incoming power within specification
☐ Incoming power out of specification
☐ Electrical supply issue suspected
☐ Sauna issue suspected
☐ Additional troubleshooting required
Comments:
Required Attachments
☐ Photo of Outlet
☐ Photo of Plug
☐ Ground-to-Neutral Reading
☐ L1-to-L2 Reading
☐ Neutral-to-L1 Reading
☐ Neutral-to-L2 Reading
☐ Additional Photos (if applicable)
Technician Certification
I certify that the above measurements were taken using a properly functioning multimeter and accurately represent the electrical readings observed at the time of service.
Technician Signature: ______________________________
Date: ______________________
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